For 150 years, the Port Authority’s tugs have been in continuous operation on the water. Who exactly are the crew members of a tugboat? And how do we go about finding new colleagues? Marga Vanlandschoot, expert in staffing data, and Karl Van Dyck, senior fleet trainer, guide us through the world of towage services.
A tug-boat is crewed by three people: the captain, the ship’s engineer, and a sailor. Karl explains: “The captain steers the ship, the ship’s engineer keeps the engines and machinery running optimally, and the sailor assists with mooring and general maintenance.”
"The pond to fish from is fairly limited," says Marga. "Especially for a specialised team like the towage service." Active recruitment is therefore crucial. For example through job fairs and internships through maritime academies. “This way, the towage service becomes something people can truly understand and connect with.”
"Looking for new captains, for example, is particularly difficult," Karl explains. “That is why good turnover is important.” The towage service created two new positions specifically for this purpose.
The new position of deckhand is an entry-level role for those without nautical experience. In nine months, you will be trained as a sailor, thanks to an intensive programme with plenty of practical experience. The first crop will graduate as sailors on 4 September.
The position of mate is an intermediate step from sailor to captain. Instead of making the complete transition immediately, sailors now progress gradually. Marga explains: "They sail with different teams, work under various senior trainers, and safely accumulate the necessary experience."
"This is where simulators prove their importance," Karl explains. "It allows for realistic training in complete safety." First time navigating in fog or handling an emergency? You can practise in complete safety.
"Training is the driving force behind our work," according to Marga. "Not only for newcomers, also for experienced employees. At the tow truck service, you undergo many training courses each year, from first aid to fire safety."
Furthermore, we train with the future in mind. For example, to operate the new tugs equipped with an RSD drive (Reversed Stern Drive). "These are more energy-efficient and produce less noise and vibration than the current Voith-Schneider drive," says Karl.
"The Hydrotug powered by hydrogen, the Methatug using methanol, and the electric Volta all demand specialised procedures. Partnering with Damen shipyard ensures our people are well-prepared for emerging technologies."
