Harbour Master's Office

For all communications regarding the enforcement and powers of the Harbour Master's Office and the detention of ships, please contact harbourmastersoffice@portofantwerpbruges.com.

Incidents or emergencies must first be reported by telephone at +32 3 229 67 33 or via VHF channel 63. Information exchange regarding planned exercises goes via the Harbour Master's Office. If you have any questions, please contact pas@portofantwerpbruges.com.

The point of contact for non-urgent communication for companies and authorities regarding Incident Management is incidentencoordinator@portofantwerpbruges.com.

For all questions regarding the very low air layers above the port (EBR54) such as questions about drones, helicopters and Geozone, please contact geozone.antwerpen@portofantwerpbruges.com.

For any questions about security in the Port of Antwerp, please mail portsecurity@portofantwerpbruges.com. This includes:

• Information-exchange by the Port Facility Security Officers with the Local Committee for Maritime Security, including mandatory reports of ISPS exercises, changes to procedures and contacts, etc.
• Reports of structural changes to company perimeters and access points or the layout of the site, in order to maintain an up-to-date overview of the approaches and access routes for the emergency services.
• Questions about the Neighbourhood Information Network or BE-Alert in the port (NIN/BE-Alert Haven) and reports of changes in contact details.
• Units from the Ministry of Defence can submit questions according to GNZ protocols for organising training with affiliated terminals in the port.

All questions regarding the application of regulations for handling, storing and transporting (dangerous) goods in the port can be addressed to the Harbour Safety & Security service.

Questions on exceptions to the Port Police Regulations (PPR) regarding the handling and storage of goods as set out in the PPR and Port Instructions (PI) can be also addressed here: portsafety@portofantwerpbruges.com.

As a new user of APICS, if you have any technical questions about messaging with regard to reports of dangerous goods, please contact dgn.apics2@portofantwerpbruges.com. New user requests take place via C-point or the CASD desk.

All communications and general questions regarding the enforcement and powers of the Harbour Master's Office and the detention of ships can be addressed to hkd.zeebrugge@portofantwerpbruges.com.

Incidents or emergencies must first be reported by telephone:

• in the outer port: +32 50 54 32 43 or via VHF channel 71
• in the inner port: +32 50 54 32 31 or via VHF channel 68

All your answers to questions about the very low air layers above the port such as drones, helicopters and Geozone conditions can be found on Zedis.