Privacy statement: Reporting point

Notification of processing of personal data

Last updated: 23 August 2022

Port of Antwerp-Bruges NV (public limited company) under Public Law (hereinafter "Port of Antwerp-Bruges", "we" or "us") attaches great importance to the protection of personal data. Personal Data are all the information about an identified or identifiable natural person (hereinafter the "data subject", "you", or "your").


We will always protect your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or GDPR) including any applicable current or future national or international legislation implementing or replacing the GDPR (hereinafter collectively "Applicable Privacy Legislation").


This notification on the processing of your personal data (hereinafter "Privacy Statement") was drawn up to clearly inform you about the processing of your personal data and your rights as a data subject.


As such, please read this document thoroughly and contact us if you have any questions via the contact details in Article 9 below.

1. Application of this statement

This privacy statement applies to the processing of personal data of the following categories of data subjects:

  • The reporter or the person who makes a report via the hotline of Port of Antwerp-Bruges.

2. Data controller

2.1 The controller for this processing is Port of Antwerp-Bruges.


2.2 The Data Protection Officer of Port of Antwerp-Bruges can be contacted at

3. Overview of the processing ((personal) data, purpose and legal basis)

(Personal) dataPurposeLegal basis
E-mailadresses, name, surname ​Details opzoeken 194 / 5.000 Vertaalresultaten Vertaalresultaat Informing the reporter specifically and as correctly as possible about the submitted report or requesting additional information if necessary to handle the report correctly and efficiently. ​Details opzoeken 207 / 5.000 Vertaalresultaten Vertaalresultaat The processing is necessary for the fulfillment of a task of general interest, namely handling and following up on the report as correctly as possible in order to optimize the operation of Port of Antwerp-Bruges.

Insofar as the processing of personal data constitutes a contractual or legal obligation and the data must be provided by the data subject, the data subject is required to provide the personal data.

4. Source of personal data

4.1 Port of Antwerp-Bruges only processes the personal data that it obtains directly from you.

5. Categories of recipients

Your personal data will not be passed on in the context of this processing.

6. International transfers

Your personal data will not be transferred outside the European Economic Area.


7.1 Port of Antwerp-Bruges shall retain your personal data for as long as is necessary for the purposes set out in Section 3. After that the personal data shall be deleted.


For more information you can always contact

8. Your rights as a data subject

In accordance with the Applicable Privacy Legislation, you may exercise the following rights (if and to the extent applicable):

  • You can request access to and receive a copy of any personal data we have processed concerning you.
  • You can also request that your personal data that is incorrect or incomplete be corrected or completed.
  • You can request that your personal data be deleted.
  • You can object to the processing of your personal data, request that we restrict the processing of your personal data or request the portability of your personal data.
  • You can also object, free of charge, to the processing of your personal data for direct marketing purposes by contacting Port of Antwerp-Bruges at the address below or by using the unsubscribe link in any direct marketing communication.
  • If we collect and process your personal data with your consent, you can withdraw your consent at any time. Withdrawing your consent does not affect the lawfulness of any processing based on your consent before it is withdrawn.


You can exercise these rights by sending an email to the following email address: We will handle your request in accordance with Applicable Legislation.


Finally, you also have the right to file a complaint with a supervisory authority.

9. Contact details

Port of Antwerp-Bruges is responsible for the collection and use of your personal data as described in this Privacy Statement. You can contact us at


Contact details of the Data Protection Officer (DPO):

10. Updates to this Privacy Statement

We may update this Privacy Statement from time to time to comply with business, legal or technical developments. When we update our Privacy Statement, we will take appropriate measures to inform you, depending on the significance of the changes and the legal requirements in this regard.