Privacy Statement: Barge Traffic System (BTS)

Last updated: 13/01/2026

Port of Antwerp-Bruges (as specified and hereinafter referred to as “POAB”, “we” or “us”) attaches great importance to the protection of personal data. Personal Data are all the information about an identified or identifiable natural person (hereinafter "data subject", "you", or "your"). POAB will protect your personal data at all times in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter the “General Data Protection Regulation” or “GDPR”), including any national or international legislation or regulations implementing or replacing the GDPR (hereinafter collectively referred to as the “Applicable Privacy Legislation”).

This notification concerning the processing of your personal data (hereinafter “Privacy Statement”) was drawn up in order to provide you with clear information concerning the processing of your personal data and your rights as a data subject in relation to the Barge Traffic System application in My Port of Antwerp-Bruges. Please therefore read this document carefully and if you have any questions, please contact us using the contact details in Section 9 below.

1. Application of this Statement

This Privacy Statement applies to users who register for the Barge Traffic System application.

2. Data controllers

The data controller for the processing of data in this regard is Port of Antwerp-Bruges NV (“POAB”), Zaha Hadidplein 1, 2030 Antwerp, enterprise number 0248.399.380.

The Data Protection Officer of POAB can be contacted at [email protected].

3. Overview of the processing (personal data, purpose, legal basis)

Purpose	Personal data	Legal basis
Management of user access to the applications for which they are registered, with a view to submitting and processing deadline requests in the BTS portal.	Simple personal data concerning the user themselves: - Name - Work address - Work telephone number - Work email address	The need to uphold the general interest of POAB, namely the smooth and efficient operation of port activities in general.
To enable the managers of the applications to which the user has access to contact the user.	Simple personal data concerning the user themselves: - Name - Work address - Work telephone number - Work email address	The need to uphold the general interest of POAB, namely the smooth and efficient operation of port activities in general.
To keep the user informed about adjustments to the applications for which they have been registered and also about new applications or changes to the platform that may be relevant to the user.	Simple personal data concerning the user themselves: - Name - Work address - Work telephone number - Work email address	The need to uphold the general interest of POAB, namely the smooth and efficient operation of port activities in general.
To enable the user to contact the main user of the company to which they belong.	Simple personal data concerning the user themselves: - Name - Work address - Work telephone number - Work email address	The need to uphold the general interest of POAB, namely the smooth and efficient operation of port activities in general.
To facilitate communication between: - the transport company and the terminal operator regarding the submitted time slot - the transport companies with the aim of optimising the pre-planning	The contact information of the transport company of the relevant term application: - Name - Work telephone number - Work email address The data and positions of the inland navigation ship.	Legal obligation for terminal operators and transport companies: port police regulations

Under no circumstances shall POAB collect special categories of personal data, such as data concerning race, political opinions, health, religious and other beliefs and sexual orientation.

4. Source of personal data

In addition to the personal data it receives directly from you, POAB also processes personal data obtained from another source, namely data entered by terminal operators and other transport companies that also use the Barge Traffic System, as described in Section 3.

5. Receivers

Your personal data will not be transferred to third parties within the EU.

6. International transfer

Your personal data will not be transferred outside the European Economic Area (EEA).

7. Retention period

POAB will retain your personal data for a period of five years. For more information, you can always contact [email protected].

8. Your rights as a Data Subject

In accordance with the Applicable Privacy Legislation, you may exercise the following rights (if and to the extent applicable):

You can request access to and receive a copy of any personal data we have processed concerning you;
You can also request that your personal data that is incorrect or incomplete be corrected or completed;
You can request that your personal data be deleted;
You can object to the processing of your personal data, request that we restrict the processing of your personal data or request the portability of your personal data.

You can exercise these rights by sending an email to [email protected]. We will handle your request in accordance with the Applicable Privacy Legislation.

Finally, you always have the right to lodge a complaint with the supervisory authority, i.e. the Data Protection Authority:

Data Protection Authority
Rue de la Presse 35, 1000 Brussels
+32 (0)2 274 48 00
+32 (0)2 274 48 35
[email protected]

9. Contact details

POAB is responsible for the collection and use of your personal data as described in this Privacy Statement. You can contact us at [email protected].

Contact details of the Data Protection Officer (DPO): [email protected].

10. Updates to this Privacy Statement

We may update this Privacy Statement from time to time to comply with business, legal or technical developments. When we update our Privacy Statement, we will take appropriate measures to inform you, depending on the significance of the changes and the statutory requirements in this regard.